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Wireless PHONE Jack Troubleshooting |
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| Problem |
Possible cause |
Solution |
| No dialing tone available. |
- Check all power and cable connections. If in doubt please refer to the user manual. Check that the Extension unit swich is correctly set to either S or C.
- Relocate the Extension unit within signal reach of the Base unit (max 50m). |
- Base unit power not on.
- Cables not correctly connected.
- Extension unit may not be registered to base.
- The extension unit is out of reach. |
| My modem/set top box/fax is not working. |
Make sure that the Extension unit switch is set to C. |
The Extension unit switch has not been set to modem functionality. |
| Short “hissing” sound heard on phone attached to Extension unit when first picked up. |
Make sure that the Extension unit switch is set to S. |
The Extension unit switch has not been set properly. |
| Phone connected to Extension unit rings one ring later than phone connected to Base unit. |
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This is normal. One ring delay is necessary to allow transfer of Caller ID information from base to Extension unit. |
| I cannot register the extensions to the base station |
You have to re-initialise the system |
- Remove the PSTN-wire from the base and remove the telephone from the extender.
- PowerCycle the base 8 times, i.e. power OFF and power ON again when the LED (Light emitted diode) has switched off. Repeat this power OFF/ON procedure 8 times within 1 minut and the LED should then start flashing.
- Now PowerCycle the extender 5 times the same way as described at step 2
- Connect the base to the extender by using the PSTN-wire (the wire with the same plug in both ends and has a length of about 1 meter). The extender should now be registered/subscribed to the base by sending signals though the wire to the base.
- Remove the wire between the base and the extender when the base stops flashing.
- The system should now be reset to default and ready for use
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