Wireless PHONE Jack

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Wireless PHONE Jack Troubleshooting

 
Problem Possible cause Solution
No dialing tone available. - Check all power and cable connections. If in doubt please refer to the user manual. Check that the Extension unit swich is correctly set to either S or C.
- Relocate the Extension unit within signal reach of the Base unit (max 50m).
- Base unit power not on.
- Cables not correctly connected.
- Extension unit may not be registered to base.
- The extension unit is out of reach.
My modem/set top box/fax is not working. Make sure that the Extension unit switch is set to C. The Extension unit switch has not been set to modem functionality.
Short “hissing” sound heard on phone attached to Extension unit when first picked up. Make sure that the Extension unit switch is set to S. The Extension unit switch has not been set properly.
Phone connected to Extension unit rings one ring later than phone connected to Base unit. - This is normal. One ring delay is necessary to allow transfer of Caller ID information from base to Extension unit.