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Wireless PHONE Jack Troubleshooting |
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| Problem |
Possible cause |
Solution |
| No dialing tone available. |
- Check all power and cable connections. If in doubt please refer to the user manual. Check that the Extension unit swich is correctly set to either S or C.
- Relocate the Extension unit within signal reach of the Base unit (max 50m). |
- Base unit power not on.
- Cables not correctly connected.
- Extension unit may not be registered to base.
- The extension unit is out of reach. |
| My modem/set top box/fax is not working. |
Make sure that the Extension unit switch is set to C. |
The Extension unit switch has not been set to modem functionality. |
| Short “hissing” sound heard on phone attached to Extension unit when first picked up. |
Make sure that the Extension unit switch is set to S. |
The Extension unit switch has not been set properly. |
| Phone connected to Extension unit rings one ring later than phone connected to Base unit. |
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This is normal. One ring delay is necessary to allow transfer of Caller ID information from base to Extension unit. |
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